Customer Insight Specialists to close more new business
Every Story is Different
Every OGLLc report, especially Win/Loss Analyses, are specifically developed to tell a story.
And whenever appropriate, that story develops around a timeline of events as they unfolded. This allows us to build a temporal sequence of key events. And the dynamics behind these key events allow us to match our forensic interviewing with a forensic approach to analyzing these events behind the outcome for our client.
In the end, we’ve learned that delivering the greatest value to our clients is answering WHY? Uncovering the unseen from inside the customer’s mind, means better strategies and tactics to convert customer wants into customer wins for our clients.